Terms of service

Last updated 13 November 2026

1. The service

ChartSnap ("we", "us") is a website that reads chart images with an AI model and turns them into a data table, an editable PowerPoint chart and an Excel file. By using ChartSnap you agree to these terms. If you don't agree, please don't use the service.

2. Free plan

Anyone can have up to 3 charts read per day for free, without an account, and can view, edit and copy the resulting table. Downloads of PowerPoint, Excel and CSV files are part of Pro. We may change the free allowance; changes won't affect plans you've already paid for.

3. Pro plans and prices

• Pro monthly: US$8 per month. Renews automatically every month at the price shown at checkout until you cancel.
• Pro yearly: US$48 per year. Renews automatically every 12 months at the price shown at checkout until you cancel.

Pro includes PowerPoint, Excel and CSV downloads, several screenshots at once, color schemes, accurate mode, and up to 300 chart reads per calendar month (fair use). You can cancel at any time through the customer portal link in your purchase email; Pro stays active until the end of the period you've already paid for, and you won't be charged again. Prices are in US dollars; sales tax or VAT may be added at checkout. If we change a price, we'll email you before your next renewal and the change applies only from that renewal.

4. Payments

Payments are processed by Polar Software Inc. ("Polar"), our merchant of record. Polar handles your payment details, tax and receipts, and its own buyer terms also apply to your purchase. We never see or store your card details.

5. No refunds

All sales are final. Because Pro starts immediately and the free plan and samples let you try ChartSnap first, we don't offer refunds for monthly or yearly purchases, including for partly used periods, except where a refund is required by the law that applies to you. If you think you've been charged in error, contact us at tinyusefulthings003+chartsnap@gmail.com and we'll look into it.

6. License keys

After you buy Pro you receive a license key. It's for you personally: use it on your own browsers and devices, but please don't share or publish it. We may disable a key that's shared widely or used to abuse the service. A key stops working when the subscription ends or if the payment is reversed.

7. Accuracy

Charts are read by an AI model. Values printed on a chart are usually copied correctly; values without labels are estimates from the gridlines and can be off. ChartSnap shades the values it estimated, but any value can be wrong, and chart types, labels or series can be misread. You're responsible for checking results against the source before you rely on them.

8. Your content

You keep all rights to the images you upload and the data you get back. You confirm you have the right to upload each image and to use the data you recover from it. Don't upload images containing personal data you aren't allowed to share with a service provider. Our privacy policy explains how images are processed.

9. Fair use

Use ChartSnap through the website, as a person would. Don't use scripts or bots to send requests, try to get around the limits, or send content designed to make the AI model do something other than read a chart. We may limit or block access that puts the service at risk.

10. Availability and changes

We work to keep ChartSnap available but don't guarantee it will always be available or free of errors. When the service reaches its daily capacity, new chart reads may pause until the next day. We may improve, change or stop parts of the service. If we shut ChartSnap down completely, we'll give at least 30 days' notice on the website and stop renewals.

11. Liability

ChartSnap is provided "as is". To the extent the law allows, we aren't liable for indirect or consequential losses arising from your use of the service, including decisions made on numbers it read, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can't be limited.

12. Trademarks

PowerPoint and Excel are trademarks of Microsoft. Claude is a trademark of Anthropic. ChartSnap isn't affiliated with or endorsed by either company.

13. Changes to these terms

We may update these terms. The date at the top shows when they last changed. If a change materially affects paying customers, we'll let you know by email.

14. Contact

Questions about these terms: tinyusefulthings003+chartsnap@gmail.com